Slack GPT is third LLM for the communication platform
Workers want to use AI to cut non-productive work.Slack GPT is third LLM for the communication platform.
Salesforce’s chief marketing officer Sarah Franklin took the stage at New York’s Javits Center to explain the risks and benefits of AI in CRM, noting that the company will forge ahead with generative AI for sales and CRM, albeit with guardrails and “human in the loop” protocols. The technology will enable AI-supported emails, qualified leads and sales planning. Image: SalesforceĪt the Salesforce World Tour in New York on Thursday, the customer relations management giant announced a broad range of plans to inject generative, large language model artificial intelligence capabilities into its platforms, including Einstein, Slack and Sales Cloud. With new applications of generative AI including Slack GPT and Einstein GPT, Salesforce expands ChatGPT-like AI automation capabilities across its CRM platforms. Salesforce goes all in on generative AI with Slack GPT
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